These Terms & Conditions apply to all party bookings at The Little Southern Village. By paying your deposit, you agree to the following.

1. Booking & Deposit

• A non-refundable 25% deposit is required to secure your booking.
• Your booking is not confirmed until the deposit has been received.
• The deposit is deducted from your total balance.

2. Final Payment

• Final payment is due 7 days prior to your event.
• Final payment includes your venue hire cost, confirmed guest numbers, catering and any add-ons.
• If final payment is not received by the due date, The Little Southern Village reserves the right to cancel the booking.

3. Guest Numbers & Venue Capacity
• Maximum capacity for children per party is 20.
• Total attendance within the venue is strictly capped at 40 people (including children and adults).
• It is the responsibility of the booking client to ensure guest numbers do not exceed this limit.
• Final guest numbers must be confirmed 7 days prior to your event.
• Confirmed numbers cannot be reduced after this time.
• Additional children may be added (up to capacity) with notice, subject to availability.

The Little Southern Village reserves the right to refuse entry if venue capacity limits are exceeded.

4. Waivers & Entry Requirements

• A completed waiver must be signed for every child attending prior to entry into The Little Southern Village.
• Children without a signed waiver will not be permitted to enter the play space.
• It is the responsibility of the booking client to ensure all attending families complete the required waiver prior to arrival.

5. Catering

• Children’s catering must be included as part of your private hire, unless approved by management in writing in advance.
• You are welcome to bring your own birthday cake or cupcakes.
• No other external food or catering is permitted.
• Dietary requirements must be advised at least 7 days prior to your event.

6. Supervision & Safety

• A responsible adult must remain on-site at all times.
• Children remain the responsibility of their supervising adults throughout the event.
• The Little Southern Village reserves the right to end a party early if behaviour is unsafe, inappropriate or disruptive.

7. External Vendors & Entertainment

• All external entertainers must be approved by The Little Village prior to the event.
• Any damage caused by external vendors is the responsibility of the booking client.

8. Cancellations & Rescheduling

• Deposits are non-refundable.
• Cancellations made more than 7 days prior to the event may be rescheduled once, subject to availability.
• Cancellations made within 7 days of the event are not eligible for refund or rescheduling.
• No refunds are provided for non-attendance on the day.

If The Little Southern Village is required to cancel due to unforeseen circumstances, a full refund of all monies paid will be provided.

9. Session Times & Late Arrivals

• Private Venue Hire sessions are strictly 1 hour and 45 minutes in duration. Additional booking time may be arranged in advance for Sunday bookings only and is subject to availability and an additional fee.

• To ensure the venue is ready for the next booking, our team will kindly ask guests to assist with returning toys to their designated areas during the final 5 minutes of the session.

• Session times include both setup and pack-down. Unfortunately, we are unable to extend sessions due to late arrivals.

10. Damages

• The booking client is responsible for any damage to the venue, furnishings or equipment beyond normal wear and tear.
• Repair or replacement costs may be charged where necessary.

Confirmation of your booking and payment indicates acceptance of these Terms & Conditions.