The Little Southern Village is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy outlines how we collect, use and store your information in accordance with Australian privacy principles.s

1. What Information We Collect

We may collect personal information including:

• Full names (adults and children)
• Contact details (email address, phone number)
• Booking details
• Waiver information
• Payment details (processed securely via third-party providers)
• Marketing preferences
• Any information provided via enquiry forms or direct communication

2. How We Collect Information

We collect information when you:

• Make a booking
• Complete a waiver
• Submit an enquiry
• Sign up to our mailing list
• Interact with us via social media
• Visit our website

Some information may be collected automatically through website analytics and cookies.

3. Why We Collect Information

We collect personal information to:

• Process bookings and payments
• Manage waivers and safety requirements
• Communicate regarding your visit or event
• Send marketing communications (where you have opted in)
• Improve our services and website functionality
• Comply with legal obligations

4. Payment Security

Payment details are processed securely through third-party payment providers.
The Little Southern Village does not store full credit card information.

5. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss or unauthorised access.

Information may be stored securely via our booking systems, email systems and cloud-based service providers.

6. Marketing Communications

If you subscribe to our mailing list, you may receive updates, offers or event information.

You may unsubscribe at any time by using the unsubscribe link or contacting us directly.

7. Third-Party Services

We may use trusted third-party providers for:

• Booking platforms
• Payment processing
• Email marketing
• Website hosting

We are not responsible for the privacy practices of third-party platforms, and we encourage you to review their privacy policies.

8. Access & Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate.

To do so, please contact us using the details below.

9. Cookies & Website Analytics

Our website may use cookies or analytics tools to understand visitor behaviour and improve user experience.

You can adjust your browser settings to manage cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Little Southern Village